Cross-Selling
The practice of selling additional products or services to an existing customer.
The practice of selling additional products or services to an existing customer.
An ongoing effort to improve products, services, or processes over time through incremental and breakthrough improvements.
The speed at which users start using a new product, typically measured as a percentage of the target market over a specific period.
The percentage of leads that convert into customers.
A cognitive bias where people underestimate the complexity and challenges involved in scaling systems, processes, or businesses.
The belief that abilities and intelligence can be developed through dedication and hard work.
The Principle of Growth is an information architecture guideline that plans for the future expansion and evolution of a system.
A planning method that starts with defining a desirable future and then works backwards to identify steps to achieve that future.
The stages a customer goes through from awareness to purchase and post-purchase activities.