Empathy Mapping
A collaborative tool used to visualize what a user thinks, feels, says, and does to better understand their experiences and needs.
A collaborative tool used to visualize what a user thinks, feels, says, and does to better understand their experiences and needs.
Web Content Accessibility Guidelines (WCAG) are a set of guidelines developed by WAI to make web content more accessible.
The process of gathering and analyzing information about competitors to inform business strategy and decision-making.
A strategic research process that involves evaluating competitors' products, services, and market positions to identify opportunities and threats.
The degree to which a product's elements are consistent with external standards or other products.
The tendency to favor people who are similar to oneself in terms of background, beliefs, or interests.
The behavior of seeking information or resources based on social interactions and cues.
Perceivable, Operable, Understandable, and Robust (POUR) are the four main principles of web accessibility.
A design principle that states the design of a product or interface should primarily serve its intended purpose or functionality.