Seven Stages of Action
A model by Don Norman outlining the cognitive steps users take when interacting with a system: goal formation, planning, specifying, performing, perceiving, interpreting, and comparing.
126 topics found for
“user actions”
Intention Action Gap
The discrepancy between what people intend to do and what they actually do.
User Research Canon
A set of fundamental principles and guidelines that inform and shape user research practices.
Theory of Reasoned Action
A psychological theory that predicts an individual's behavior based on their intention, which is influenced by their attitudes and subjective norms.
Bait and Switch
A dark pattern where users think they are going to take one action, but a different, undesirable action happens instead.
Persuasion Architecture
A strategic framework that designs user experiences to guide behavior and decisions towards desired outcomes.
Friction
Elements in a process that cause resistance or slow down user actions, which can lead to frustration or be used intentionally to prevent errors and encourage deliberate actions.
Exit Modal
A pop-up dialog that appears when a user attempts to leave a page or application, which can be used to prevent loss of progress or data, or to confirm user intent.
Contextual Design
A user-centered design process that involves understanding users' needs and workflows through field research and applying these insights to design.