Feedback Management
The process of systematically collecting, analyzing, and acting on feedback from users to improve products and services.
371 topics found for
“user insights”
HCD
Human-Centered Design (HCD) is an approach to problem-solving that involves the human perspective in all steps of the process.
Behavioral Product Management
Managing product development with a focus on understanding and influencing user behavior through behavioral science principles.
Ethnographic Research
A qualitative research method that studies people in their natural environments to understand their behaviors, cultures, and experiences.
Intelligent Segmentation
The use of AI and advanced analytics to divide users into meaningful segments based on behavior and characteristics.
Field Study
Research conducted in natural settings to collect data on how people interact with products or environments in real-world conditions.
Retention
The ability of a product or service to keep users engaged and returning over time, often measured by metrics such as retention rate.
Affective Forecasting
The process of predicting how one will feel in the future, which often involves biases and inaccuracies.
Qualitative Research
A research method that focuses on understanding phenomena through in-depth exploration of human behavior, opinions, and experiences, often using interviews or observations.