Churn Rate
The percentage of customers who stop using a product or service during a specific time period.
105 topics found for
“user retention”
Hierarchy of User Needs
A framework inspired by Maslow's Hierarchy of Needs, applied to user experience design, prioritizing basic functionality and reliability before enhancing usability and delight.
MVE
Minimum Viable Experience (MVE) is the simplest version of a product that delivers a complete and satisfying user experience while meeting core user needs.
Forced Enrollment
A dark pattern where users are forced to sign up for an account to complete a basic task.
Entry Point
The first interaction or touchpoint a user has with a product or service, crucial for making a strong first impression.
Maintaining State
The practice of preserving a user's data and settings between sessions in an application.
Autoenrollment
A process by which users are automatically enrolled into a service or program, often used to increase participation rates.
HEART Framework
Happiness, Engagement, Adoption, Retention, and Task (HEART) is a framework used to measure and improve user experience success.
Emotional Design
The practice of designing products that evoke specific emotional responses to enhance user experience and engagement.